Customer Relationship Management Services With over thirty-five years of marketing, sales, & customer support technology experience, we help you implement a systematic approach to generating, supporting, and growing customers. We provide data, software, and programming support, along with direction and training on best practices, to assist you in successfully implementing Customer Relationship Management (CRM). The following are some representative CRM services: Need analysis and user requirements by Marketing and Technology Specialists. Network & Workstation Installation. Importing Of Data from legacy systems. Customized training to bring users quickly up to speed. Advanced training for in-house specialists. Design and implementation of Custom Word Processing & Email Templates and Forms. Design and implementation of Custom User Defined Fields and Views. Design and implementation of Custom Reports. Integration with standalone Fax Programs or Fax Servers. Integration of with Internet Email. Design and implementation of Automated Processes for systematic selling. Integration with external marketing databases including iMarket and Dun & Bradstreet Market Identifiers. Setup and administration of remote users. Develop and train staff on Telemarketing Scripting. Setup import of World Wide Web inquiries. Integration of with clients’ other database software, including financial packages. Monthly maintenance, version update, and training.