BDS Business Development Solutions  









 
 
Practical, Affordable Customer Management!

Especially in today’s tough economy, stakes for your business have never been greater. To stay on the competitive edge, you need a fully integrated sales and marketing solution, which is quickly deployable and customizable for rapid results. Next, an advanced, collaborative contact management program which delivers a total view of your customers and their business needs. Finally, you need a powerful service and support center to proactively manage these relationships and win repeat business from valuable customers.

GoldMine® FrontOffice™—The first-ever comprehensive, affordable customer management solution. Components include:
Combine the power of HEAT® and GoldMine® Sales and Marketing™ to manage key customer relationships across the organization, build customer loyalty and increase customer retention. You can create powerful, targeted marketing campaigns, automate sales and resolve customer issues.
 

    HEAT®
    Delivers an easy-to-use, full-featured customer service and support solution with a single view of the customer, enabling your organization to reduce labor and systems costs, streamline customer support interactions and improve customer retention. This award-winning, affordable, practical solution helps you control your employee service and support issues and resolve them quickly and effectively.

    GoldMine® Sales & Marketing™
    Helps create powerful, targeted marketing programs and runs them automatically. Also automates sales reports and administration-so salespeople can focus on new business. Sales managers use GoldMine software's powerful sales tools to run accurate forecasts and reliably view the sales pipeline.

GoldMine® FrontOffice features GoldMine® Management Intelligence™. This unique set of tools keeps managers informed by proactively managing critical customer issues and making real time adjustments.