Practical,
Affordable Customer Management!
Especially in todays tough economy, stakes for your
business have never been greater. To stay on the
competitive edge, you need a fully integrated sales and
marketing solution, which is quickly deployable and
customizable for rapid results. Next, an advanced,
collaborative contact management program which delivers
a total view of your customers and their business needs.
Finally, you need a powerful service and support center
to proactively manage these relationships and win repeat
business from valuable customers.
GoldMine® FrontOfficeThe first-ever
comprehensive, affordable customer management solution.
Components include:
Combine the power of HEAT® and GoldMine® Sales and
Marketing to manage key customer relationships across
the organization, build customer loyalty and increase
customer retention. You can create powerful, targeted
marketing campaigns, automate sales and resolve customer
issues.
HEAT®
Delivers an easy-to-use, full-featured customer
service and support solution with a single view of the
customer, enabling your organization to reduce labor
and systems costs, streamline customer support
interactions and improve customer retention. This
award-winning, affordable, practical solution helps
you control your employee service and support issues
and resolve them quickly and effectively.
GoldMine® Sales &
Marketing
Helps create powerful, targeted marketing programs
and runs them automatically. Also automates sales
reports and administration-so salespeople can focus on
new business. Sales managers use GoldMine software's
powerful sales tools to run accurate forecasts and
reliably view the sales pipeline.
GoldMine® FrontOffice features GoldMine® Management
Intelligence. This unique set of tools keeps
managers informed by proactively managing critical
customer issues and making real time adjustments.
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